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Privacy policy

AtΒ Keshvika, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full name

  • Billing and shipping address

  • Mobile/telephone number

  • Email address

  • Order and purchase details

  • Payment-related information

  • Information you provide when contacting customer support

  • Website usage information, including IP address, browser type, device information, and cookies

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Process payments and prevent fraudulent transactions

  • Communicate with you about your orders

  • Respond to customer service requests

  • Provide updates, offers, and promotional communications where permitted

  • Improve our website, products, and customer experience

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment service providers. Keshvika generally does not store your complete debit card, credit card, or banking credentials on its own servers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website traffic, and improve our services.

You can adjust your browser settings to refuse or delete cookies. However, some website features may not function properly if cookies are disabled.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third-party service providers who help us operate our business, including:

  • Payment processors

  • Courier and delivery partners

  • Website hosting and technology providers

  • Customer support and communication services

  • Analytics and marketing service providers, where applicable

These parties may receive only the information reasonably required to perform their services.

We may also disclose information when required by law, legal proceedings, government authorities, or to protect our rights, customers, or business.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

8. Third-Party Links

Our website may contain links to third-party websites or services. Keshvika is not responsible for the privacy practices, content, or security of those third-party websites.

We recommend reviewing their privacy policies before providing them with personal information.

9. Marketing Communications

If you provide your contact details and consent to receive promotional communications, we may send you information about new sarees, collections, offers, discounts, and other updates.

You can unsubscribe from promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

10. Children's Privacy

Our website is not intended for children under the applicable legal age. We do not knowingly collect personal information from children without appropriate parental or guardian consent.

11. Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to withdraw consent for certain uses of your information.

To make a privacy-related request, please contact us using the details below.

12. Changes to This Privacy Policy

Keshvika may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.

Any updated version will be posted on this page with a revised Effective Date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Keshvika
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]
Website: [Your Website URL]

By using the Keshvika website, you acknowledge that you have read and understood this Privacy Policy.